1 reviews | Active since Jul 2017
Service sucks
<p>Hi </p> <p> </p> <p>Went to bidvest tygervalley to deposit some local currency .The " service consultant " doesn't even greet you or treat you with the necessary respect that you deserve as a customer. All she said was that their computer was down .Then she ignored me for about 5 to 10 minutes while she was busy with admin work I presume .I wanted to leave but that meant walking around with cash , which is always a bad idea .To sum up : eventually I was assisted but the service is just plain pathetic .I will not be doing business at that Branch EVER ! </p> <p>To management at that Branch..Get your employees to act with professionalism. I will probably close my account during this month and move my money elsewhere . You suck.</p>
Dear George,
Kindly accept our apology .
This behaviour contravene our values and service standards.
Bidvest Bank is committed to providing our customers with excellent service.
This matter has been escalated to Branch Management and they will contact you shortly.
Kind regards
Bidvest Bank Customer Experience
***
Dear George,
Kindly accept our apology .
This behaviour contravene our values and service standards.
Bidvest Bank is committed to providing our customers with excellent service.
This matter has been escalated to Branch Management and they will contact you shortly.
Kind regards
Bidvest Bank Customer Experience
***
