NM
Nqubeko M

1 reviews | Active since Mar 2022

08 Mar 2022, 16:58

Rude Thembisa Ndlovu in Durban The Workshop brunch

Durban branch at the The Workshop. The lady by the name Thembisa Ndlovu. She was so rude to me and she did this twice. The first time I walked away and her other colleague decided to help me. She is so rude and didn’t wanna help me, told me to go back to the end of the line because of a technical error on her pc. The proof of statement was blank and I believe this was because their system had a problem. Last time I walk away because of her rudeness and her colleague apologised for her behaviour. This is unacceptable. I pay for the service and I won’t take that behaviour. Deal with her please

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Replies (1)
Bidvest Bank
Bidvest Bank's reply10 Mar 2022, 10:29
Official
Hi Nqubeko,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team