WJ
Wayne J
1 reviews | Active since Jan 2024
30 Jan 2024, 16:20
Reporting mandate form not working
Reporting mandate link not working...
Can't get ahold of anyone who can assist. Via phone or email.. or do they have a branch.. my funds cannot be released due to reporting mandate.. and I am unable to process reporting mandate form.. this means the bank is sitting with my funds probably trading the markets with it
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Replies (1)
Bidvest Bank's replyOfficial
31 Jan 2024, 09:15Hi Wayne,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team
Bidvest Bank's reply31 Jan 2024, 09:15
Official
Hi Wayne,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team