NS
Neo S

1 reviews | Active since Apr 2025

28 May 2025, 10:29

***

Wallet was ****** on Monday April 7 2025. 8 unauthorized transactions went off before I stopped my card. I have submitted affidavit and documentation to Bidvest but this investigation is taking ridiculously long now. It has been 8 days and I am told same thing every day still under review still under review but concluded soon . Sizwe Mkhize

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply29 May 2025, 07:25
Official
Hi there. Thank you
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team