1 reviews | Active since Jul 2017
Que jumping and pathetic service
Hi I went to Bidvest Bank Tygervalley today , to perform a transaction, which I naively believed would be quite simple.The transaction I wanted to do was basically just to reactivate my internet banking . The bank at the time only had two service consultants who were working. After half an hour had elapsed a third window was opened .I diligently waited my turn . A lady came in a long time afterwards and seated herself. When it was my turn to see the consultant, she went ahead of me , knowing full well that it was not her time to be helped .I informed the gentleman behind the counter about this .There and then I decided to terminate my account at this bank.It is not only this only this incident , but a culmination of events that led to this decision.
I will never open an account at this bank ever again .The service is beyond pathetic .Shame on you Bidvest .
Kindly accept our apology.
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Kindly accept our apology.
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