Probably the worst Ive ever seen ! But not just me...

I must say this. I would like to say, just call me so I can tell you what goes on at your the Glen Mall Branch. I am failing not to be defamatory or degrade your staff. But MY WORD GUYS ! Its a bank... its BIDVEST ! I dealt with Meyersdal for a long time before it was merged into Alberton and the Glen. The staff lovely, decent, well dressed, soft spoken, polite, knowledgeable, efficient... its a bank ! and its BIDVEST ! This lot of people you have at the Glen are SLAP GAT !!!! Let me tell you. All the above they are the opposite of. Ive had tongues clicked at me, eyes rolled, excuses about who and where I'm sending to to (when its the same person everytime!) trying get out of assisting me at 4pm in the afternoon. Today, I nearly lost it completely at this branch ! The gentleman assisting me, after turning me away yesterday (late afternoon of course) for invalid proof of address after I showed, heart specialist account, with full details 1 week old, with all paperwork for payments attached. including medical aid info ! Then 10 minutes later and 1 km of walking, a bond registration document for the home I just bought, no, no good. Today I took an Absa overdue credit card account to them to try again, I JUST JUST MADE IT, he had to ask the supervisor, who I heard say 3 or 4 times, "I cant help you all at once !!" An indian lady, that looked like she was ****** tired !!!! !! I got service tho, I mean I got to do what I needed to at least ! He didn't know how to use the card machine, he's been there along time, queue was almost out the door. 1 other staff members walking around, milling around behind the counter, playing with the stapler, the cable... not much to do. Queue is out the door ! 2 people sitting there, are so busy turning customers away for every reason you can think of ! They wont accept passports as ID ? Its a ******* PASSPORT, People lockl them in safes, they so valuable as ID ? I was not the only person there that wanted to kill someone, but I kept my cool hard as it always is ! And let me tell you every time I go there ! I see people feeling real angry for the general demeaner of the staff behind that counter. They chatter chatter amongst themselves, Ive seem them ignore clients asking questions point blank ! Then s***l at the clients when they get upset and offer a 2 or 3 word answer ! I'm telling you people... they do not represent your brand. I am the easiest going person, I really am. I dont want anything from this ! I want you to look into this branch, because Im greatful that you give me moneygram access. But I dont like the way these people conduct themselves. If you would like me to elaborate. You are welcome to call me. You will hear what Im like. Im just sick of this branch...