MM
Monnana M
1 reviews | Active since Nov 2023
08 Nov 2023, 22:01
Pro longed suspended account
I've submitted all required documents to unsuspend my account but it's been 3 days and nothing is happening.
I don't recommend old mutual Bidvest bank to anyone they don't care about their customers they offer the most poor service
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Bidvest Bank's replyOfficial
09 Nov 2023, 08:11Hi there,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. Please note that we have escalated your complaint to our technical team to assist with your matter who will be in touch with you as soon as possible. We appreciate your patience.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. Please note that we have escalated your complaint to our technical team to assist with your matter who will be in touch with you as soon as possible. We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply09 Nov 2023, 08:11
Official
Hi there,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. Please note that we have escalated your complaint to our technical team to assist with your matter who will be in touch with you as soon as possible. We appreciate your patience.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. Please note that we have escalated your complaint to our technical team to assist with your matter who will be in touch with you as soon as possible. We appreciate your patience.
Regards,
Bidvest Bank Team