LL
Lethabo L
1 reviews | Active since Oct 2018
31 Jul 2020, 07:36
Poor service
I sent an email on Monday requesting a debit order to be reversed as that is not the amount that the creditor and I agreed on. I sent another email again on Wednesday as a reminder but guess what nothing has been done and today is Friday. I’m really not happy with the service. I’m even thinking of moving my salary to Nedbank
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Bidvest Bank's replyOfficial
31 Jul 2020, 08:48 Hi Lethabo Letsoalo,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply31 Jul 2020, 08:48
Official
Hi Lethabo Letsoalo,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience