EE
Emmanuel E
1 reviews | Active since May 2011
30 Dec 2019, 14:50
Poor service
Bidvest Bank canal walk is the worse to do any business, supervisors Riezan Benjamin do not know what is going on, no customer experience. Also the manager do not know his products and services and do not know how to handle customers complaints. How can a branch operate in this condition? Please do not use this branch, I had the worse experience in this branch.
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Bidvest Bank's replyOfficial
31 Dec 2019, 14:37 Dear Emmanuel,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply31 Dec 2019, 14:37
Official
Dear Emmanuel,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience