SE
Sias E

1 reviews | Active since Oct 2020

02 Oct 2020, 16:39

Poor Service

They allow money to be deducted even after you asked them to stop the payment. Then tell you to either find the person yourself and ask for the money back, or they can freeze your account and do a ***** investigation. Thanks for using us sir! We will do our best to ***** you any way we want :)!

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Replies (1)
Bidvest Bank
Bidvest Bank's reply06 Oct 2020, 10:47
Official
Hi Sias,
 
Kindly accept our apology. 
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience. 
 
Kind regards 
Bidvest Bank Customer Experience