JZ
Janine Z
1 reviews | Active since Aug 2018
28 Aug 2020, 16:16
POOR POOR POOR
You took my money from my old mutual account without me giving any approval or consent. I WILL NOT LEAVE THIS MATTER HERE. I WILL CLOSE MY MY OLD MUTUAL ACCOUNT!!!! YOU ARE POOR LAZY SERVICE MAN. YOU LET PEOPLE ***** YOUR CUSTOMERS MONEY !!!!!!
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Replies (1)
Bidvest Bank's replyOfficial
31 Aug 2020, 09:20Hi Janine van Zyl,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply31 Aug 2020, 09:20
Official
Hi Janine van Zyl,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience