CF
Carl F
1 reviews | Active since Feb 2015
14 Jan 2025, 12:23
POOR (or no service) from Bidvest
THIS HAS BEEN A NIGHTMARE. SARB Mandate form process with Bidvest Bank a living Nightmare I have yet to receive a SARB mandate form the bank to complete even after countless attempts to do this via email. I have tried to phone but no answer. I don't know what to do as i can not get hold of anybody.
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Replies (3)0
Replies (3)
Bidvest Bank's replyOfficial
14 Jan 2025, 14:08Good day
We apologise for this inconvenience
Please click on the link below for assistance with your mandates form.
https://www.bidvestbank.co.za/documents/SARB-mandate-2025.pdf, if this problem still persists on your end please inform us so we may escalate it accordingly with our customer experience team
Regards
Bidvest Bank Team
Bidvest Bank's reply14 Jan 2025, 14:08
Official
Good day
We apologise for this inconvenience
Please click on the link below for assistance with your mandates form.
https://www.bidvestbank.co.za/documents/SARB-mandate-2025.pdf, if this problem still persists on your end please inform us so we may escalate it accordingly with our customer experience team
Regards
Bidvest Bank Team
CF
Carl F's updateReviewer Update
14 Jan 2025, 14:26HI, i have tried all that. send so many emails and tried to phone. still no joy from Bidvest. i am owed a lot of money that i can not get to because of poor service from Bidvest. Please escalate.
CF
Carl F's update14 Jan 2025, 14:26
Reviewer Update
HI, i have tried all that. send so many emails and tried to phone. still no joy from Bidvest. i am owed a lot of money that i can not get to because of poor service from Bidvest. Please escalate.
Bidvest Bank's replyOfficial
14 Jan 2025, 14:47Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply14 Jan 2025, 14:47
Official
Good day
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team