NS
Neo S
1 reviews | Active since Apr 2025
03 Jun 2025, 17:45
Poor
So my wallet was ****** on April 7 2025. Before I stopped the card 8 unauthorized transactions went off. Accumulating to R1900. Bidvest made me wait 12 days with their investigation only to tell me they won't be held liable as whoever used my card was tapping at pay points. Biggest load of nonsense I have ever heard. Useless bank . Don't bother responding here with nonsense
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Bidvest Bank's replyOfficial
05 Jun 2025, 07:21Hi Neo, thank you for your message.
We note your previous complaints and have escalated them to the team. The Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
We note your previous complaints and have escalated them to the team. The Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
Bidvest Bank's reply05 Jun 2025, 07:21
Official
Hi Neo, thank you for your message.
We note your previous complaints and have escalated them to the team. The Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team
We note your previous complaints and have escalated them to the team. The Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team