kM
khathutshelo M
1 reviews | Active since Feb 2023
30 Dec 2023, 09:35
Please move your salary from this bank
A bank can have a problem for a day or two but what Bidvest is doing is very alarming, are you closing down or *****ing our money because I have been waiting for payment for two weeks now, everyday you said is technical problem, now even my salary and my colleagues using Bidvest didn't get their salary today, call centre is offline even.
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Replies (1)Bidvest Bank's replyOfficial
01 Jan 2024, 16:34Hi Khathutshelo,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team
Bidvest Bank's reply01 Jan 2024, 16:34
Official
Hi Khathutshelo,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team
