TM
Thembisile M
1 reviews | Active since Jan 2024
08 Jan 2024, 12:11
pay back
acc number: ***- on the 08/12/2023 I made a withdrawal at nedbank atm at elim mall and there were no funds and my acc had a R2000 balance previously. The consultant at the old mutual elim branch advised that it will be available within 48 hours. At the mamelodi denlyn branch promised me that it will be available within a week. This year they told me it will be available within 30 days, I want my R2000 back tday
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Replies (1)Bidvest Bank's replyOfficial
08 Jan 2024, 12:29Hi Thembisile,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team
Bidvest Bank's reply08 Jan 2024, 12:29
Official
Hi Thembisile,
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
We appreciate your patience.
Regards,
Bidvest Bank Team
We apologise for any inconvenience caused. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.
Regards,
Bidvest Bank Team
