1 reviews | Active since Jun 2018
Paxum money transferred to my Bidvest account just Disappears!
Really unimpressed with Bidvest Bank
i am a new customer and i receive payments via Paxum into my account. Monies are just not showing up in my account even though Paxum has sent legitimate verification that they have transferred funds to Bidvest
i have emailed Bidvest with NO RESPONSE and i am frustrated and angry
before doing ANY transfers i contacted Bidvest callcentre and was assured that they handle these type off transfers into my account
I changed to Bidvest because I presumed they Handled foreign exchange etc better than any other bank but now im in Doubt
i need an urgent response!!
Dear Venessa,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused . This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
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Dear Venessa,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused . This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
***