sN
sivuyise N
1 reviews | Active since Mar 2015
30 Dec 2020, 14:30
Pathetic Service
I have endured pathetic service from Bidvest bank with empty promises to contact me from various staff members. Some two months ago, I app**** for a payment reversal. Despite my following up on the matter, the response has been very pathetic and unprofessional. This is one bank that is derisive with regards to how they treat their customers.
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Bidvest Bank's replyOfficial
05 Jan 2021, 10:08Hi Sivuyise
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply05 Jan 2021, 10:08
Official
Hi Sivuyise
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience