LB
Leon B

1 reviews | Active since Sept 2025

01 Sept 2025, 20:59

Pathetic is to of a good word for BIDVEST BANK

This bank never gets back to you. I just had around R800 taken from my account via data purchased for the following day. Once I received the notifications I immediately called them. You get the same ol dribble. We are experiencing higher call volumes than usual and this is on a call line for *****.

Really this is insane obviously there is an issue if this is true

And they deliberately play irratating back ground music so that you put the phone down after 5 minutes otherwise you be admitted to an asylum

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply02 Sept 2025, 08:16
Official
Hi there.  Thank you.
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team