1 reviews | Active since Jul 2016
Outstanding service
<p>Outstanding service from BIDVEST BANK. I am in the process of switching to them, they are SO good. You phone a BRANCH (remember them?! no Call Centre where no one knows much), a PERSON answers the phone after 2 rings, tells you exactly what to do and how to do it. Standard Bank told me I'd get an answer within 48 hours, well that is a joke when anything could happen in the banking world in 4 seconds never mind 48 hrs. BIDVEST BANK has turned SA banking on its ear, I am stunned and thrilled with the fabulous service + 1.5% better interest rate + no fee over age 65. I can't wait to be shot of Standard Bank and their attitude and dinosaur service, 1/2 hour in the queue, won't accept emails, etc</p>
Dear Jill,
Thank you for the positive feedback. We will forward to Branch Management.
Kind regards
Bidvest Bank Customer Experience
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Dear Jill,
Thank you for the positive feedback. We will forward to Branch Management.
Kind regards
Bidvest Bank Customer Experience
***
Not only from the branch, I filled in a query on your website, got a call back within minutes. If my printer was working properly I would not have had to go to a branch at all
Not only from the branch, I filled in a query on your website, got a call back within minutes. If my printer was working properly I would not have had to go to a branch at all
