MO
Mary O

1 reviews | Active since Feb 2020

07 Jan 2025, 10:08

NO SERVICE AT ALL FROM BIDVEST - NO CONTACT NO TELEPHONIC HELP

Awaiting payments from Airbnb and keep going round and round in circles between Bidvest and Airbnb. Cannot speak to anyone at the Bank. So much airtime used. Have logged faults in verification and have two reference numbers. This is the 2nd complaint on HelloPeter. Bidvest said someone would get back to us but no one has. We can't get our money for December or pay our staff. Absolutely disastrous. 8f9ae907, c2fb540a. How can w get help

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Replies (1)
Bidvest Bank
Bidvest Bank's reply07 Jan 2025, 11:48
Official
Good day, 
We apologise for your experience.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,
Bidvest Bank Team