AV
Adelice V

1 reviews | Active since Mar 2024

02 Jul 2025, 10:44

No payouts received after a lotto ticket purchase

Good day, I purchased a lotto ticket on the 20th June and 21st June 2025 through Bidvest Bank on my money account i haven't received my winnings, they said they will escalate it after my 1st review. Guess what? They never got back to me and haven't received my winnings. Thanks, Adelice Nomvuyo Vaaltyn

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply03 Jul 2025, 08:49
Official
Hi Adelice, thank you for your message. Kindly note that your account is an Old Mutual account. May you kindly contact Old Mutual to log the dispute. Their email address is ***
Regards, 
Bidvest Bank team