RP
Richard P

1 reviews | Active since Jun 2018

27 Sept 2021, 22:00

No Good dont even try

Terrible bank. Every transaction I make I am charged a Card Rejected Fee of R 17.00 when the transaction is complete. Getting bank statements from them is a joke you have to phone them and then wait and pray they are correct. I have had 2 payments of total 1599 go off my account and when I requested to return the payment was told to fill in a ***** form what a joke. Bidvest should stick to other businesses not banking Leave That To SBSA ABSA FNB Capitec. You are years behind them. Banking with you has cost me mountains of money I will never see. ****** do that. Where have you heard that with todays technology you have to fill in a form scan and fax it. Highly disappointed in the place. I have to 1 star to publish yet you deserve 0. Even when I explained the reason for closing the account your comsultant did not even try to salvage the situation. I put more the R 200 000 into this account. What a loss for you

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply28 Sept 2021, 09:56
Official
Hi Richard,

Kindly accept our apologies.
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.

Regards,
Bidvest Bank Team