MN
Molebogeng N
1 reviews | Active since Feb 2018
13 Feb 2020, 15:47
No feedback from bidvest
I have sent a form to withdraw funds from my fixed deposit account, a few days later still no feedback today the 13th of February I sent an email after discovering that on the notice form I put 11 days notice in error instead of 1. But bidvest doesnt seem to respond to emails at all.i need to access this funds urgently. My number is.*** and I'd number ***.
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Bidvest Bank's replyOfficial
14 Feb 2020, 13:33Dear Molebogeng,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply14 Feb 2020, 13:33
Official
Dear Molebogeng,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience