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Item: Bidvest Bank
Rating: 1
Author: Adriana F

I reported a ***** case on the 9th of August. My bank (Absa) has been waiting since the 22nd of August for a reply from Bidvest. The upline managers also requested feedback but nothing has been done.

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Replies (1)

Bidvest Bank's replyOfficial

07 Sept 2023, 08:58

Hi Adriana,

Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.

Regards

Bidvest Bank team

Bidvest Bank's reply07 Sept 2023, 08:58

Official

Hi Adriana,

Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.

Regards

Bidvest Bank team