No communication.

Worst bank in SA. Want to invest a fixed deposit with bidvest. Do not want to go to a branch to do this. Other banks in sa allow doing this via email etc. spoke to 3 different people at the call centre everyone has a different answer. Still waiting for a call back i requested yesterday and no response on any emails sent to ********** or directly to call centre staff. How difficult is it to send forms and instructions on email.