No access to internet Banking

Hi. Since the 25th April 2025 haven't ben able to access internet banking. I've tried to reach out to the bank without any success. To date I'm still experiencing this issue and worse of all I've made transactions via OZOW aswell that didn't go through since Saturday.

I've sent emails, called in no one seems to care to assist ,all I hear is I will be contacted. What exactly I'm I supposed to do in order to have assistance? I'm really disappointed with you as you don't value the needs of your clients. Tomorrow already it's Thursday and a holiday but still it will seem like the rest of the week I will not be able to use the funds and access my account.

Unprofessional and disappointed, I will never recommend your services at all.