New Client - Not Happy.

Ive opened up a new Bidvest Bank account three weeks ago and my card got delivered at work. Fantastic Service. Then called the call centre to activate my card. Fantastic service ! Then asked the call centre on how to activate my internet banking and the nonsense started. I was told to visit my closest Bidvest branch with my ID, card and cellphone. So I did on the 24th of December. The consultant told me it will be on as of 5pm that afternoon. It wasn't. Then I called the call centre and I was told it will take 24 hours. 28 hours later and still not. Then called the call centre again. They then told me that nothing was activated on their system and that the East Rand Mall branch did not activate it correctly. I was then asked to go back again for it to be activated. Seriously ??? Very *********** staff telling me its ready and then the call centre telling me nothing has been done by the branch !