TM
Thulisile M

1 reviews | Active since Jul 2025

14 Jul 2025, 18:14

New Account

I would like to find out how long does it take to have a consultant assist in opening a bank account? I have emailed without any response. I called in but I was told I should send an email with my details a consultant will respond. However now it's been the whole day without anyone responding or acknowledging the email I sent.

I emailed *** and other consultant by Ntombenhle , *** but there was no response.

I'm really disappointed. Anyone please assist me.

Regards

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply15 Jul 2025, 08:18
Official
Hi there. Thank you.
We have escalated this & the Customer Service team will be in touch. We apologise for the inconvenience once again.
Regards,
Bidvest Bank Team