SM
Sivuyisiwe M

1 reviews | Active since Aug 2024

23 Apr 2026, 12:17

Missing Payment

So on the 12th of April I made an immediate payment of R2304.50 to my Bidvest bank account through Spot funds from my Capitec main account, the funds never cleared till to this day. It was only yesterday that Bidvest acknowledged the receipt from Capitec Bank, I am the account holder, I need a clarification, I'm so unhappy here.. Bidvest can never be trusted.

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Replies (4)
SM
Sivuyisiwe M's update23 Apr 2026, 13:30
Reviewer Update
Good Afternoon Bidvest, I have made a payment from my Bidvest account to my
SM
Sivuyisiwe M's update23 Apr 2026, 13:41
Reviewer Update
To my Capitec main account and it's really taking long for funds to clear, so I received the funds that I complained after 11 days, as soon hellopeter was notified you quickly reimbursed me.

So now I've a payment to my Capitec account so it went through but hasn't cleared on my side may you please assist in doing so because you have charged a fee of 5.00 for that transaction. So can we atleast have adequate services.
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Sivuyisiwe M's update23 Apr 2026, 14:44
Reviewer Update
I would like to thanks Bidvest Bank and their partner Spot money Wallet. I have received the funds. I thank you so much..

Please send your rate card. I will definitely make it worth your while
Bidvest Bank
Bidvest Bank's reply24 Apr 2026, 08:04
Official
Hi Sivuyisiwe, 
Thank you for your message. It's always great to receive good feedback from our clients. 
Please feel free to contact us again should you need further assistance. 
Regards,
Bidvest Bank team