1 reviews | Active since Oct 2019
Missing Foreign Currency
I made an international money transfer to China on October 3rd and I got the proof of payment as well as the official date when the funds would be paid to China (2019-10-09)
Now my problem is that the funds still do not reflect my side and even ICBC has not received any funds from Bidvest.
I need that money as I have responsibilities I need to pay but cannot do it as I haven't received my money as I am already in China I can't run around begging the bank for my own money
Seems like Bidvest is quick to take money but not willing to provide the services they came to offer. Why must I wait almost a whole month for my own money when I was told 3-5 work days by the branch.
I'm currently in China so there is no way for me to go back to the branch again. I was there 5times already to sort this out but got the same answer every time.
