CvdW
Charmaine van der Walt
1 reviews | Active since Feb 2014
18 Oct 2024, 10:18
Mandate department doesn't exist!
Does anyone actually work in the Mandate department!?!?!? No response via email and no one answers the phone. Absolute terrible service from such a well known bank and group.
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Replies (1)
Bidvest Bank's replyOfficial
21 Oct 2024, 13:41Good day, Charmaine
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:41
Official
Good day, Charmaine
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team