Late estate

Item: Bidvest Bank
Rating: 1
Author: Sandile N

This is the worst bank when it comes to late estate collection, they give you a million hoops to jump over, even if you have valid documentation, they tried to charge us R1000 in penalties for monies that was not even fixed and also requires numerous letters in order to frustrate a widow, i would advise one never to use this bank they are a bunch or ******

Helpful (0)

Replies (3)

Bidvest Bank's replyOfficial

11 Sept 2019, 11:30

Dear Sandile,

Kindly accept our apology.

Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.

Kind regards

Bidvest Bank Customer Experience

Bidvest Bank's reply11 Sept 2019, 11:30

Official

Dear Sandile,

Kindly accept our apology.

Kind regards

Bidvest Bank Customer Experience

Bidvest Bank's replyOfficial

12 Sept 2019, 15:00

Dera Sandile,

Kindly provide us with the ID number of the deceased person so we can address your complaint.

Kind regards
Bidvest Bank Team

Bidvest Bank's reply12 Sept 2019, 15:00

Official

Dera Sandile,

Kindly provide us with the ID number of the deceased person so we can address your complaint.

Kind regards
Bidvest Bank Team

Bidvest Bank's replyOfficial

13 Sept 2019, 12:10

Hi Sandile,

Thanks for your response.

This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.

Kind regards

Bidvest Bank Customer Experience

Bidvest Bank's reply13 Sept 2019, 12:10

Official

Hi Sandile,

Thanks for your response.

This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.

Kind regards

Bidvest Bank Customer Experience