1 reviews | Active since Jan 2018
Just not interested
I am aware that the Bidvest banks do get busy however today's call was by far the worst customer experience I have had thus far. usually agents answer politely and friendly and take all the data needed to complete my request. the lady with whom I spoke was very abrupt, she had a tone through out the call almost as if she did not want to even be bothered with the call and she had an attitude.
I have been with Bidvest a little while now and I use them often to transfer money to my Bidvest bank account. This person has really spoiled my day and my experience. I honestly hope this is not how you will be doing business in the future. the branch is Cavendish.
Highly disapointed.
Dear Maya,
We sincerely apologise for the bad experience from Cavendish Branch I have forwarded your concern to Branch Management who will be in contact with you shortly.
Kind regard
Bidvest Bank Customer Experience
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Dear Maya,
We sincerely apologise for the bad experience from Cavendish Branch I have forwarded your concern to Branch Management who will be in contact with you shortly.
Kind regard
Bidvest Bank Customer Experience
***
