1 reviews | Active since Sept 2016
Incorrect Adress
<p>Please can someone explain to me how it is possible to make an error after I supp**** all the relevent document and you aproved my account. Now I get a bank statement and want to use it for proof of residence where the statement is useless because the postal code is incorrect. Since when is the code for Amanzimtoti 3900? I want to put in a claim for R200 for wasting my feul to drive up and down for no reason. I do not understand how Bidvest comply with FICA if thay make stupid errors like this. Very upset.....!!</p>
Dear Stefan,
Kindly accept our apology .We have escalated your concern to Branch Management and they will be
contacting you shortly.
Regards
Bidvest Bank Customer Experience
***
Dear Stefan,
Kindly accept our apology .We have escalated your concern to Branch Management and they will be
contacting you shortly.
Regards
Bidvest Bank Customer Experience
***
Well this proves once again why I joined Bidvest Bank. A quick responce and great customer care. A simple error that was rectified the same day. I am still a very satisfied customer and will remain one for a very long time. Thank you for understanding my frustration and for the speedy service. A special thanks to the branch in Galleria mall for the friendly and professional service... its always a pleasure visiting you.
Well this proves once again why I joined Bidvest Bank. A quick responce and great customer care. A simple error that was rectified the same day. I am still a very satisfied customer and will remain one for a very long time. Thank you for understanding my frustration and for the speedy service. A special thanks to the branch in Galleria mall for the friendly and professional service... its always a pleasure visiting you.