mF
mohamed F
1 reviews | Active since Apr 2013
07 May 2019, 13:52
inccorect advice
i was sold a bundle instead of pay as you transact with the grow account ,i was not informed of the pay as you transact account ,now my account has increased in fees while ive hardly used it.
Helpful (0)
Replies (1)0
Replies (1)
Bidvest Bank's replyOfficial
09 May 2019, 08:45Dear Mohamed,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
***
Bidvest Bank's reply09 May 2019, 08:45
Official
Dear Mohamed,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you shortly.
Kind regards
Bidvest Bank Customer Experience
***