I would like to write a review about Old Mutual/Bidvest banking ,my dad deposited R7000 into my account,so i have been trying to transfer money to someone,and the app was not working,then I tried pushing what an embarrassing moment,the card was not workin

I would like to write a review about Old Mutual/Bidvest banking ,my dad deposited R7000 into my account,so i have been trying to transfer money to someone,and the app was not working,then I tried pushing what an embarrassing moment,the card was not working,i went to their branch Protea Glen Mall,i was sent from pillar to post spoke to 4 workers ,i was on a call for more than two hours,and still on the call as i write this,how can you suspend a card without notifying the owner.And it took them seconds to close or suspended the card i gave all the proof needed, guess what i now have to wait 72 hours without money what a disappointing service