I WANT MY MONEY

I made a transaction to a wrong/non existent account number because of a typo, this happened on the 24th of July 2026, and got in a chat with a consultant on the app andn told them the issue, they said money will be back within 7 days, nd now it's been 9 days no money still, the funny thing the bank allowed the transaction to happen while the account number is non existent, by now they can see the transaction failed but my money is not reversing back to my account, what kinda **** is this? Are u trying to **** my money? Other banks wouldn't have allowed. The transaction, banks like Tymebank would've said there's something wrong with the recipients bank, but this **** bank allows the transaction nd now doesn't want to return back my money into my account, SPOT/BIDVEST BANK, I WANT MY DAMN MONEY, THIS IS UNACCEPTABLE AND DEFINITELY NOT A RELIABLE BANK, SERVICE IS VERY POOR WITH NO INTEND TO HELP ME OR BRINING MY MONEY BACK, I NEED MY MONEY BACK IT'S BEEN 9 DAYS NOW WAITING ND NOTHING IS HAPPENING