I've never experienced service this bad

<p>So we transferred euros from my husband Bidvest account to this personal bank account. They told us the money would reflect the following Saturday. We waited until Monday and still nothing. When we called they said that they've accidentally paid his cash into the WRONG bank account and that we must wait for the money to be returned to them before they can pay it again. </p> <p> </p> <p>This is pathetic. It is a large amount of money and its shocking that it's not being handled with more care. </p>