MC
Micheal C

1 reviews | Active since Jan 2024

28 Feb 2024, 11:23

Horrible Service Delivery - Lerato Sekhukhune

Absolutely appalled by the level of service delivery received from Lerato Sekhukhune. Not only does she ignore your emails, but she also refuses to provide you with the relevant documents when you request it. We've been awaiting correspondence for almost two weeks with no response.

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply28 Feb 2024, 11:59
Official
Hi Micheal,

We apologise for any inconvenience caused.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible.

We appreciate your patience.

Regards,
Bidvest Bank Team