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Bruce W
1 reviews | Active since Jun 2017
06 Mar 2023, 13:52
Hello Bidvest Bank - please will you answer your 'phones.
Is there a problem with your staff and/or telephones at your Exchange4free/AZA Finance offices? I have tried five times to call you today on the 'phone number given on your email to me and the connection goes dead or I get messages such as 'line busy' and 'timed out'. You might like to give this some attention.
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Replies (2)
Bidvest Bank's replyOfficial
06 Mar 2023, 16:47 | Hi Bruce,
Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.
Regards
Bidvest Bank team
Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.
Regards
Bidvest Bank team
Bidvest Bank's reply06 Mar 2023, 16:47
Official
| Hi Bruce,
Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.
Regards
Bidvest Bank team
Thanks for your contact details. Please note that we have escalated you complaint to one of our customer service agents who will be in touch with you as soon as possible. We appreciate your patience.
Regards
Bidvest Bank team
BW
Bruce W's updateReviewer Update
07 Mar 2023, 14:39Many thanks for your quick response - I do appreciate it!
BW
Bruce W's update07 Mar 2023, 14:39
Reviewer Update
Many thanks for your quick response - I do appreciate it!