Gross misconduct!!! / Poor Service!!! / Name it what you like / Completely Unacceptable in any customer service industry!!!

<p>The retail hours of the branch (Menly)clearly states on the door Mon-Fri 09:00-17:00. I arrive at the door 16:55.The door is sealed and I am unable to enter. Inside there are two tellers whom I can see from the outside in and they can see me from the inside out, yet no one responds to my waving at the door. After a number of hand signals pointing to my arm with hand signals indicating time, one of the tellers decides to make hand signals back and yells back at me from the inside that their systems aren't working properly and that it might switch off half way through he transaction. I then yelled back: " Do not talk to me through the window, let me in; it is not 17:00 yet ". They did not know what my reason was for coming there, so why ignore me because you have decided you will not be able to assist me. After me having to cause a huge commotion for attention did they open the door for me. RIDICULOUS!!!But I did give them more than a piece of my mind...</p>