QM
Qhama M
1 reviews | Active since Jan 2021
10 Jan 2021, 22:04
Fradulent Reversal
I have been fighting with Bidvest since the 24th of December 2020 with no luck I made a ATM withdrawal and the ATM didn't dispernce the money I was told it will reverse back into my account until today the money hasn't been into my account,I did receive an email notification that it was sent back but it never reflected to my available balance instead I've been getting bad service from the hotline consultants with no help basically this Bank is a *******
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Bidvest Bank's replyOfficial
11 Jan 2021, 10:46Hi Qhama,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply11 Jan 2021, 10:46
Official
Hi Qhama,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience