TC
Tman C
1 reviews | Active since Aug 2016
06 Oct 2021, 16:16
Feedback on reversal request
Happy that my reversal request was done but there was one more debit I needed you to reverse but was never done and no feedback on why it was left out. This debit was still within the 40days period when i submitted my 2 reversal documents but only the one from Sept was done and the Aug one not done. Please give feedback on why this was not processed as requested.
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Bidvest Bank's replyOfficial
11 Oct 2021, 15:36Hi Tman,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Bidvest Bank's reply11 Oct 2021, 15:36
Official
Hi Tman,
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team
Kindly accept our apologies.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to customer management and they will be in contact with you shortly.
Regards,
Bidvest Bank Team