MM
Marno M
1 reviews | Active since Feb 2024
17 Oct 2024, 08:58
Extremely unhappy with services provided
ZERO service in regards to resolving my Mandate issues. I have called and emailed multiple times to receive either no reply, or the exact same reply, "Only our mandate team can assist you" which seems non-existent at this point.
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Bidvest Bank's replyOfficial
21 Oct 2024, 13:35Good day, Marno
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team
Bidvest Bank's reply21 Oct 2024, 13:35
Official
Good day, Marno
We apologise for your experience. Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible and we are working on resolving this swiftly
We appreciate your patience.
Regards,
Bidvest Bank Team