1 reviews | Active since Jan 2025
Extremely Disappointed with Bidvest Bank's Service
I am extremely disappointed with the service I have received from Bidvest Bank. Despite having signed mandates and providing all the correct details, the bank has refused to release funds to my account. This delay has caused us to suffer losses.
We have made numerous attempts to resolve this issue directly with Bidvest Bank, including contacting their customer service and filing formal complaints. Unfortunately, these efforts have been in vain, and the bank has not provided any satisfactory explanation or resolution.
The financial strain and inconvenience caused by this situation are immense. We suspect that potential ***** might be involved, which could be contributing to our country's greylisting by the Financial Action Task Force (FATF). This situation is not only affecting us but also highlights broader issues within the banking sector.
We are now escalating the matter to the Ombudsman for Banking Services in the hope of finding a resolution. We urge Bidvest Bank to take immediate action and release our funds without further delay.
