LM
Lorca M

1 reviews | Active since Aug 2024

08 Aug 2024, 15:10

Dishonest bank

Terrible treatment from Bidvest Bank. After over a decade of banking with them, they arbitrarily closed my business account and have refused to provide an explanation (in breach of FSCA Conduct Standard). This was their response to my complaints about their inept administration process for international payments. Stay away from this bank if you want service and to be treated with respect.

Oh and Bidvest, please don't respond with your cookie cutter 'apology' response...its embarrassing for you and just shows your disinterest in customers.

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply12 Aug 2024, 09:11
Official
 
Good day 
We apologise for your experience.  Please note that we have escalated your complaint to our customer experience team who will be in touch with you as soon as possible. 
 
We appreciate your patience. 
 
Regards, 
Bidvest Bank Team