Disgusting treatment at Montecasino Bidvest Bank

Firstly I bank with Bidvest but I never get any joy from them.

I complained about how they ruined my birthday weekend. I didn't receive a response. The last time I visited the branch on Thursday the 31 May 2018. The branch in Monte casino; firstly no disrespect but the tellers there are too slow. They are too nonchalant and couldn't be bothered. The lady that helped really tried to speed up the process.

So while I was busy with her there was another guy fixing the printer was interrupting our conversation and eventually told me I am full of **** when I told him to not interrupt while she is busy with a customer. He started shouting and off course I retaliated. He called me names etc. I asked for the guys details to add to this mail but he refused to give it to the staff members at Bidvest. He is from Minolta.

This was the Bidvest branch in Montecasino. The manager or Supervisor I think kept on high fiving him and did not once ask what the issue was.