NM
Nangamso M

1 reviews | Active since Jun 2020

27 Aug 2020, 16:53

Disgusting service from Umhlanga Branch

Good day,

This is to report an incident that happened today at Umhlanga Bidvest center at Afro Chicken building.

I received the ****iest service ever from Kegan Pillay! He was sooo rude after telling me that they can’t receive my payment instead of explaining why that is so he decided to throw my ID off the counter telling me he can’t assist me this is after receiving terrible attitude from another Indian lady who was assisting at the reception!

Its a shame to get such a ****ty service from a renowned bank like that even worse from an old person like Kegan Pillay! Its disgusting how such an old person can be soo rude and ***********!!

0
Replies (1)
Bidvest Bank
Bidvest Bank's reply28 Aug 2020, 10:51
Official
Hi Nangamso Mashibini,
 
Kindly accept our apology. 
 
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management, and they will be in contact with you as soon as they can. We appreciate your patience. 
 
Kind regards 
Bidvest Bank Customer Experience