TT
TT T
1 reviews | Active since Mar 2013
25 Sept 2019, 09:12
Disappointed 1st time customer
Been waiting for a card since the 12th of September. Today is the 25th how am I suppose to transact with out a card? I personally had to call the courier company that you said has the card only to find out that you have not even re quested the ****** card, its month end now tell me how am I suppose to transact cause I cant even use internet banking as I need the card and I have already switched my salary to your ****** stupid bank that cant even supply a card.
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Replies (3)
Bidvest Bank's replyOfficial
25 Sept 2019, 10:12 Dear TT,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply25 Sept 2019, 10:12
Official
Dear TT,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's replyOfficial
25 Sept 2019, 10:13 Dear TT,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
Bidvest Bank's reply25 Sept 2019, 10:13
Official
Dear TT,
Kindly accept our apology.
Thanks for making contact and letting us know about your experience. We apologise for any inconvenience caused. This matter has been referred to branch management and they will be in contact with you as soon as they can. We appreciate your patience.
Kind regards
Bidvest Bank Customer Experience
TT
TT T's updateReviewer Update
25 Sept 2019, 10:17Very sad, i have switched my salary to your bank, and with out the card i cant do anything, pay my rent school fees, buy electricity, buy petrol or anything for that matter. i cant even transact on internet banking cause i need the card to activate internet banking right? tell me what i should do, better yet tell me what my family mu eat?
TT
TT T's update25 Sept 2019, 10:17
Reviewer Update
Very sad, i have switched my salary to your bank, and with out the card i cant do anything, pay my rent school fees, buy electricity, buy petrol or anything for that matter. i cant even transact on internet banking cause i need the card to activate internet banking right? tell me what i should do, better yet tell me what my family mu eat?