Delayed payment and lack of communication

Bidvest's Unacceptable Service: Ignoring Critical Payment Issues I am writing to express extreme dissatisfaction with the service provided by Bidvest. My mandate form was not accepted. I needed to complete the form in order to receive payment from my Payoneer account. Many people are having this same issue and cannot access their funds. Bidvest is saying the fault lies with Payoneer, which is a lie, as I have a confirmation email stating my funds have been released. The call center is so busy that you have to spend about an hour contacting anyone.

Unfortunately, Bidvest has consistently failed to respond to our calls and queries regarding delayed payments. This is not an isolated issue; multiple colleagues and individuals from other companies have experienced the same frustrating lack of communication.

The absence of effective customer support and the inability to resolve payment issues in a timely manner are unacceptable. I urge Bidvest to take immediate action to address this.I request that Bidvest contacts me directly to assist with resolving this matter. I look forward to a prompt response and resolution from Bidvest.